Exchanges & Repairs

  • 🔨Repairs

    Is your order damaged, broken or incorrect? We’ll happily repair your pieces or update any personalization that wasn’t quite right.

    Cost

    Free with prepaid shipping label

    • (free for U.S. domestic orders only. pricing varies if requested after time limit.)

    Processing Time Estimate

    • 1-2 weeks plus shipping time

  • 🔍Exchanges

    Need a different size or want a totally different item? Send it back.

    Made-to-order Production Time

    • 2-4 days

    Processing Time Estimate

    • As soon as your return package is shipped.

  • ✨ Deep Cleaning Service for Your Jewelry🫧

    At Jessica's Heart, in addition to creating unique, handmade jewelry, we offer specialized services to care for your pieces. We include.
    Trust us to restore the shine to your jewelry and keep it in perfect condition. Schedule your service today and let your favorite pieces shine like new again!

    ~Send us a Message with the Information of the Parts you want to Restore to Obtain a Quote~

Repairs, Exchanges & Cleaning

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